It looks like JetBlue fared well in the most recent Zagat Survey. Good for them. It is a tribute to their rank-and-file employees (pilots, flight attendants, ticket agents, etc.)
I wonder if these survey results are a reflection of JetBlue being the best of a bad lot and people just accepting the horrific state of air travel today, or if people still have the actual love that I used to have for JetBlue before they hosed me.
Either way, I'm still suing them.
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