Friday, February 27, 2009

Pay toliets: It was just a matter of time

Fun news out of Ireland today about pay toilets on airplanes. Head on over to my other blog for details.

Tuesday, February 17, 2009

JetBlue: If you lose your job, we'll give you your money back

JetBlue has announced a program where it will refund your money for a ticket if you lose your job.

According to the Wall Street Journal, there are lots of hoops you'd have to jump through (no surprise there), but I'm left to ask:

- Why is it that JetBlue will offer refunds when the cancellation is not its fault, but when I miss a full day of work and have to pay my own way to get home because of JetBlue, I have to take the company to court to get it to do what's right?

I agree with Matt Phillips on the Wall Street Journal's travel blog: Smells like a publicity stunt to me.

If, however, anyone does take advantage of this, I would be more than happy to talk about it here (though I would be sorry to hear about someone losing their job.)

Monday, February 16, 2009

How NOT to react to a missed or canceled flight

For the record - I do not speak Cantonese and I am not a woman.

Friday, February 6, 2009

Wednesday, February 4, 2009

Airlines rules: Talk about gaming the system

In case you missed it, check out yesterday's "Middle Seat" Column in the Wall Street Journal.

Scott McCartney talks about airline rules, the Contracts of Carriage and how crazy the whole system is. Amen.