In case you missed it, the New York Times had a great article yesterday about how lousy a flight attendant's job has become.
So - let's see if I have the score correct:
- Customers are miserable
- Pilots are miserable
- Flight attendants are miserable
- Shareholders are miserable
- Air traffic control is miserable
Does anyone else think that maybe the system is broken?
Who's happy? Well, check the salaries of the airline executives. I guess they sleep well at night.