Take a look at Tom Johansmeyer's blog post about my win against JetBlue in court. Seems that Tom also had a beef with JetBlue.
My friend and creative branding agency guru Darryl Ohrt also took notice on his popular blog www.brandflakesforbreakfast.com.
I have to say that even people I know who LOVE JetBlue (and I know a few -like Darryl, for example. In fact, I used to be one of them) are sending me kudos. It is indicative of a public that is fed up with an airline industry that has utterly abdicated its commitment to customer service.
The airline industry lobbies Congress so that the FAA can approve their Contracts of Carriage that let them (the airlines) get away with... anything the airlines want to get away with and then argue "...but you AGREED to that when you bought the ticket."
Well, guess what? A court disagrees with you JetBlue.
By the way - I am well aware that I am not the first person to sue an airline in small claims court and win. I am not breaking any ground here. Stories abound of people winning and then trying to collect their claim from the airlines.
The difference is - I chose to blog about it.
As I said in my previous post - I am confident that JetBlue will promptly send what it now LEGALLY owes me. (Since JetBlue is all about obeying the law regarding timed-out flight crews and its Contract of Carriage, I am sure it understands its legal obligation here.)
JetBlue has until March 15, 2009 to pay up. When they do, I will be sure to post it here.